FAQs

FAQs

WHEN IS PAYMENT DUE?
Fall term payment is due by August 1, and Spring term payment is due January 1. Payments for May (SU1) and Summer (SU2) terms are due 10 calendar days prior to the start of the term.

WHAT IF I CANNOT PAY THE BILL IN FULL BY THE DUE DATE?
It is critically important for the student and parents to have a proposed plan for payment before each term's DUE DATE to avoid paying a late payment fee. If the student and parents determine that it is not possible for the entire bill to be paid in full by the due date, there are two options. One option is to contact the Financial Aid Office to explore additional loan possibilities, including the Parent Plus Loan or outside alternative loan providers.

WVWC provides another payment option known as the Monthly Payment Plan, which is an interest free option. When utilizing a monthly payment plan, the student and family are able to distribute the cost of tuition over a 4, 5 or 6-month period per semester. To request more information about this plan, contact the Office of Student Accounts at 1-800-704-4078. If there is no plan in place for payment by the due date, a late payment fee of will be assessed to the student account.

HOW DO I GET A REFUND ON MY ACCOUNT?
Refund checks are first issued on the 3rd Friday of the fall and spring terms and then ongoing on each Friday. Requests for refunds must be made in the Office of Student Accounts by the close of business on Monday in order to be processed during the same week. Refunds are issued to the student unless their account has a Parent Plus Loan. During the Parent Plus Loan application process the parent must select whether a refund is issued to the borrower or to the student. We do not process refunds that include balances of "Pending Financial Aid.”

HOW MAY I PAY FOR ADDITIONAL BOBCAT BUCKS TO USE IN THE CAT’S CLAW RESTAURANT AND SUNNY BUCKS CONVENIENCE STORE?
You or your family may pay for additional Bobcat Bucks or add money to your commuter meal plan in the Office of Student Accounts in person or by phone at 1-800-704-4078 with a credit card, cash, check, or student account transfer (only when the student account has a credit balance).

 

HOW MAY I VIEW MY BILL?
Students may view their statement of account 24/7 by accessing the Web Advisor link found on the bottom of the home page, www.wvwc.edu. It is the responsibility of the student and pay any additional amounts that become due or to adjust the Monthly Payment Plan amounts accordingly.

HOW MAY I PAY ON MY ACCOUNT?
Students may pay their student account balance online using a credit card by accessing Web Advisor from the home web page.  Students and families may also pay via cash, checks, or money orders by mail or in person at WVWC, Office of Student Accounts, 59 College Avenue, Buckhannon, WV  26201. For more information about wire transfers, please contact the Office of Student Accounts at 1-800-704-4078.

AM I REQUIRED TO HAVE MEDICAL INSURANCE?
Yes. West Virginia Wesleyan will provide health and counseling services but it is a requirement for ALL students to provide their own medical insurance. Visits to the doctor, nurse practitioner and other professional staff members are free to all students. There will be reasonable or reduced charges for some basic medicines, procedures, and other services. The Health and Counseling Center can provide additional information about our services.

HOW MAY I CASH CHECKS?
The Office of Student Accounts will cash checks made payable to the student that do not exceed $100 per day. A WVWC ID is required.

HOW DO I KNOW IF I HAVE A STUDENT ACCOUNT HOLD ON MY ACCOUNT?
Students should log into Web Advisor at least a week prior to pre-registration or registration to see if they have any holds on their student account. Once logged in under, "Academic Profile", you can select "My Holds". If a Student Account Office Hold exists, you have a balance or monthly payment that must be paid prior to registration.  If you have any questions about a student account hold, please contact the Office of Student Accounts.

MAY I CHARGE BOOKS TO MY ACCOUNT?
Students who have a CREDIT balance on their student account may purchase books with a student voucher number at the Blackboard Online Store through the first week of the fall and spring semesters. These voucher numbers will be assigned by Blackboard and sent to students via campus email when the online bookstore opens for business, generally 3 – 6 weeks prior to classes beginning.  After the first week of classes, no additional book purchases will be applied to your student account.

HOW ARE RETURNED CHECKS HANDLED?
If a check is returned from the bank for non-sufficient funds (NSF) or any other reason, the student's account will be billed the amount of the check and an additional $60 return check charge. If two checks are returned from the same account, we will no longer accept the checks. If the check was used to pay for registration, the student will have five business days to pay the amount of the check and the returned check fee.

I SEE A CHANGE IN MY TUITION STATUS FROM FULL-TIME TO PART-TIME OR AN OVERLOAD FEE. WHAT DOES THIS MEAN?
Students making a schedule adjustment during the add/drop period might notice a change in their account balance or a change in their tuition classification. If a student makes a schedule change after the first five days of the fall or spring term or the first 2 days of a summer term, there will NOT be a reduction adjustment in tuition charges unless the student officially withdraws from school.

WHAT ARE OTHER TYPES OF CHARGES THAT I MIGHT SEE ON MY STATEMENT OF ACCOUNT?
Instruction course fees, traffic/parking violations, library fines, housing damage charges, Campus Health Center charges as well as late payment fees and others defined in your student handbook.  These charges will be added throughout the semester and after the semester is over.

WHERE DO I GO IF I HAVE ADDITIONAL QUESTIONS?
The Office of Student Accounts is located on the first floor of the Lynch-Raine Administration Building or you can always call the office at 1-800-704-4078.  In addition, the Office of Student Accounts will provide frequent news and updates on their Facebook (WVWC Office of Student Accounts) and Twitter (@WVWCStudentAcct) pages.

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Wesleyan College

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Buckhannon, WV 26201
(304) 473-8000

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